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About CCTV & Security AMC Management Software
The app runs your entire CCTV and security AMC business from one screen. Keep a complete register of every client, site and installed device — cameras, DVR/NVR, access-control panels, alarms — each with a QR asset tag you can scan to see its full service history. Manage AMC contracts with coverage, value and a preventive-maintenance schedule, and let the app watch every expiry date so renewals never slip — with reminders at 90, 60, 30 and 15 days. Field technicians get a simple phone app for the day's visits and breakdown calls: navigate to site, run the maintenance checklist, capture photos, take the customer's signature and log spares used — even offline. Breakdown complaints flow in from phone, WhatsApp, email or the customer portal, with priority-based SLA timers and escalation built in. Round it out with spare-parts inventory and reorder alerts, vendor and warranty (RMA) tracking, GST quotations and invoices with online payment, multi-branch operations and clear reports — and a self-service portal where customers see their AMC status, raise tickets and pay invoices.
